Big Little Breakthroughs and Josh Linkner
Jack Whalen and a Career of Workplace Studies and Design
Jacqueline Bouvier Copeland and Designing for Social Impact
Business Anthropology and Experience Design with Oscar Barrera
Adrian Swinscoe and Punk CX
Lauren Waldman and Learning Pirate Experiences
Paul Bulencea and the College of Extraordinary Experiences
Stacy Sherman and Doing Customer Experience Right
Dr. Justin Bright and Integrating Healthcare Experiences
Virtual Communities & Membership Experience with Nicholas Bott
John Day and AV Hero
Ken Gordon and Designing Meaningful Dialogue
Sue Harvey and Managing the Winds of Change
Inspiring Racial Equity and Customer Experience
Higher Ed is Dead; Long Live Higher Education
Jim Cummings and End-of-Life Experiences
Justin Sandercoe and Designing Virtual Guitar Learning Experiences
Megan Burns and Moments of Change for Experience Design
Experience Design and Management at Brigham Young University
Durell Coleman and Design for Social Impact
Mike Goldberg and the Design House
Steve Koch and Human-Centered Healthcare Experiences
Douglas Ferguson and Beyond the Prototype
Gio LoMonaco on Music and the Viewing Experience
Marissa Bluestine, Criminal Justice Experience, and Legal Design
Dr. John Torous, Digital Psychiatry, and Delightful Mental Health
A Virus Without Borders: The Design of Public Health, Inequities, and Hope
The Fourth Age: Smart Robots, Conscious Computers, and the Future of Humanity w/ Byron Reese
Amira Valliani of Glow.fm on Podcasting and the Listener Experience
Kristin Shuff on Lightstream and the Loan Experience
Micah Solomon on “Ignore Your Customers and They’ll Go Away”
Whitney Quesenbery on Voter Experience and Civic Design
Brands and the Business of Relationships with Bill Fleming
Emily Guendelsberger and On the Clock
Communism, Casinos, Airports, and Customer Experience with Liliana Petrova
Ben Whitter and Employee Experience
Rick Britt and Speech Analytics
Jayson Yardley and Patient Financial Experience
Axel Seemann and Shared Experiences
Diane Magers and the Evolution of Customer Experience
Aran Rush and the Fan Experience
PJ Mann and Puzzelscapes
Elizabeth Rosenzweig and World Usability Day
